privacy

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At clarina nook, the privacy and security of your data are our top priority. This Privacy Policy describes how we collect, use, protect, and sometimes share your personal information when you visit or make a purchase on our website, clarinanook.com .

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By using our website, you agree to the practices described in this policy.

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1. Data Controller

• Company Name: clarina nook

• Location: Valencia, Spain

• Email: clarina.nook@gmail.com

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2. Personal Data We Collect

When you visit our website, we automatically collect certain information about your device, including data about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products you view, what websites or search terms referred you to our website, and how you interact with it. We refer to this automatically collected information as "Device Information."

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When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as "Order Information".

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3. Purpose of Processing Your Data

We generally use the Order Information we collect to fulfill any orders placed through the website (including processing your payment, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you regarding your order or enquiries.

• Screen our orders for potential risk or fraud.

• Provide you with information or marketing communications related to our products, in line with the preferences you have shared with us.

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We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our website (for example, by generating analytics on how our customers browse and interact with the site).

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4. Legal Basis for Processing Your Data

We process your personal data under the following legal bases pursuant to the General Data Protection Regulation (GDPR):

• Performance of a contract: To process, manage and deliver your orders.

• Compliance with a legal obligation: To issue sales invoices and comply with tax regulations.

• Legitimate interest: To maintain the security, prevent fraud, and enhance the user experience.

• Consent: To send you direct marketing communications, provided you have explicitly opted in.

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5. Recipients of Your Data

We share your Personal Information with trusted third parties to help us operate our business as described above. For example:

• We use Wix.com to power our online store. You can read more about how Wix handles your Personal Information in the Wix Privacy Policy.

• We use secure payment gateways (Wix Payments or PayPal) to process your payments.

• We use postal and delivery services (Correos Spain and associated courier partners) to deliver your physical orders.

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We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or otherwise protect our rights.

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6. Data Retention Period

We will retain your Order Information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, tax, and accounting obligations. Once this period expires, your data will be securely deleted or anonymised.

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7. Your Rights as a Data Subject

Under the GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.

• Restriction: Request restriction of processing under specific circumstances.

• Object: Object to the processing of your data based on legitimate interests or direct marketing.

• Data Portability: Receive your personal data in a structured, commonly used format.

• Withdraw Consent: Withdraw your consent at any time where processing relies on consent.

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To exercise any of these rights, please contact us at clarina.nook@gmail.com .

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If you feel your data privacy rights have not been adequately addressed, you also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD).

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8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All transactions are safeguarded using SSL encryption technology in compliance with industry security standards.

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9. Cookie Policy

Our website uses cookies to function correctly, enhance security, and offer you the best possible browsing experience. Cookies are small text files stored on your device.​