privacy

​​

At clarina nook, the privacy and security of your data are our top priority. This Privacy Policy describes how we collect, use, protect, and sometimes share your personal information when you visit or make a purchase on our website, clarinanook.com .

​​​​​

By using our website, you agree to the practices described in this policy.

​​

​​

​​​

1. Data Controller

• Company Name: clarina nook

• Email: clarina.nook@gmail.com

​​

2. Personal Data We Collect

When you visit our website, we automatically collect certain information about your device, including data about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, while you browse the website, we collect information about the pages or products you view, what websites or search terms referred you to the website, and how you interact with it. We refer to this information as "Device Information."

​

When you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. This information is the "Order Information".

​

3. Purpose of Processing Your Data

We generally use the Order Information we collect to fulfill orders placed through the website (including processing your payment, arranging shipments, and sending invoices and/or order confirmations). In addition, we use this Order Information to:

• Communicate with you.

• Screen our orders for potential risk or fraud.

• When in line with the preferences you have communicated to us, provide you with information or advertising related to our products or services.

​

We use the Device Information we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics on how our customers navigate the website and to evaluate the success of our marketing and advertising campaigns).

​

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal bases under the General Data Protection Regulation (GDPR):

• Performance of a contract: To process and manage your orders (purchase and shipping).

• Compliance with a legal obligation: To issue invoices and comply with tax obligations.

• Legitimate interest: To improve the security of our website, prevent fraud, and optimize the user experience (e.g., non-identifiable behavioral analysis).

• Your consent: To send you direct marketing communications, if you have explicitly subscribed.

​

5. Recipients of Your Data

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• We use Wix.com to power our online store. You can read more about how Wix uses your Personal Information here: [https://es.wix.com/about/privacy].

• We use payment gateways (such as Wix Payments or PayPal) to process your payments. You can view their privacy policies directly.

• We use shipping companies (Correos Spain) to deliver your orders.

​

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

​

6. Data Retention Period

We will retain your Order Information for as long as necessary to fulfill our services and legal obligations (e.g., tax and accounting). Once this period has ended, your data will be securely deleted.

​

7. Your Rights as a Data Subject

Under the GDPR, you have the right to:

• Access the personal data we hold about you.

• Request the rectification of your data if it is inaccurate or incomplete.

• Request the erasure of your data ("right to be forgotten") under certain circumstances.

• Request the restriction of the processing of your data.

• Object to the processing of your data, under certain circumstances.

• Data portability.

• Withdraw your consent at any time, where the processing is based on it.

​

To exercise any of these rights, please contact us at clarina.nook@gmail.com .

​

If you believe your rights have not been properly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

​

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for all transactions and compliance with Wix's security standards and those of our payment gateways.

​

9. Cookie Policy

Our website uses essential cookies to function properly and provide you with the best browsing experience. Cookies are small text files that are stored on your device.​